Terms & Conditions

Last Updated: 31-10-2025

Welcome to Sunnah Food India.

These Terms and Conditions (“Terms”) govern your use of our website [www.sunnahfoodindia.com](), purchase of products, and interaction with our services.

By accessing, browsing, or making a purchase from our website, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree, please refrain from using our website or placing any orders.

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1. General Information

“We”, “Us”, “Our”, and “Company” refer to Sunnah Food India.
“You”, “Customer”, or “User” refers to the individual accessing our website or purchasing our products.
These Terms apply to all website visitors, customers, and partners.
Sunnah Food India reserves the right to modify, update, or replace any part of these Terms without prior notice. The updated version will always be available on our website.

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2. Nature of Our Business

Sunnah Food India is a brand dedicated to offering authentic, halal, and high-quality Sunnah-based foods — including dates, honey, olive oil, black seeds, and other prophetic items.

Our mission is to deliver purity and wellness to our customers while upholding ethical and Islamic business values such as honesty, trust, and transparency.

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3. Eligibility to Use Our Website

By accessing or using our website, you confirm that:

You are at least 18 years of age or using the site under parental or guardian supervision.
You have the legal capacity to enter into a binding agreement.
You will use our services only for lawful purposes and in accordance with these Terms.

If we believe you are violating our Terms, we reserve the right to suspend or terminate your access to the website.

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4. Product Information and Availability

We strive to provide accurate and up-to-date product information.

However, slight variations in color, packaging, or texture may occur due to natural differences or monitor settings.

All products displayed are subject to availability.
In case a product is out of stock, we will inform you promptly and either refund the amount or offer a replacement.
Prices and availability are subject to change without prior notice.

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5. Pricing and Payments

All prices listed on our website are in Indian Rupees (INR) and include all applicable taxes (unless stated otherwise).
Payments can be made via credit/debit cards, UPI, wallets, or bank transfer through our secure payment gateways.
Orders are confirmed only after successful payment authorization.
We reserve the right to cancel any order if we suspect fraudulent activity or payment issues.

Payment Security

We use industry-standard SSL encryption and trusted third-party payment gateways to protect your financial information.

Your payment details are never stored on our servers.

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6. Order Processing and Confirmation

Once your order is placed:

You will receive an order confirmation via email or SMS.
Orders are processed within 1–2 business days.
In rare cases (e.g., high demand or stock shortage), processing might take slightly longer, and we’ll notify you accordingly.

If you wish to cancel an order, please contact us within 2 hours of placing it. Once the order is shipped, it cannot be canceled.

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7. Shipping and Delivery

All shipping and delivery processes are handled according to our Shipping Policy, which outlines:

Delivery timelines
Charges
Tracking details
Handling of damaged or delayed parcels

Please refer to our full [Shipping Policy]() for details.

Once an order leaves our warehouse, we are not responsible for courier delays, but we will assist you in resolving any issues with the logistics provider.

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8. Returns, Replacements, and Refunds

Our Refund & Return Policy governs all refund and replacement requests.

You can request a return within 3 days of receiving your order if it is damaged, expired, or incorrect.
Products that are opened, used, or tampered with are not eligible for return due to hygiene concerns.
Approved refunds will be processed within 5–7 business days via your original payment method.

Please read our complete [Refund Policy]() for more details.

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9. Customer Responsibilities

By using our website, you agree:

To provide accurate, complete, and current information during checkout.
Not to engage in fraudulent transactions or misuse our site.
Not to upload or transmit harmful software, viruses, or malicious code.
To respect our intellectual property and brand identity.

Failure to comply may result in suspension or permanent restriction from our services.

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10. Intellectual Property Rights

All content on this website — including text, images, logos, designs, graphics, and product descriptions — is the exclusive property of Sunnah Food India.

Unauthorized use, reproduction, or redistribution of our content without written consent is strictly prohibited and may lead to legal action.

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11. Third-Party Links

Our website may contain links to external websites or social media pages for convenience.

We do not control, endorse, or assume responsibility for the content, privacy practices, or actions of third-party sites.

You access such websites at your own discretion.

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12. Limitation of Liability

To the maximum extent permitted by law:

Sunnah Food India shall not be liable for indirect, incidental, or consequential damages arising from product use or misuse.
We are not responsible for allergic reactions or sensitivities to natural ingredients. Please read product labels carefully before consumption.
We do not guarantee that our website will always be error-free or uninterrupted.

Our liability, in any case, is limited to the total amount paid by you for the product in question.

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13. Indemnification

You agree to indemnify and hold harmless Sunnah Food India, its owners, employees, and affiliates from any claims, damages, or losses arising from your use of our website, breach of Terms, or violation of applicable laws.

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14. Force Majeure

We shall not be held liable for any delay or failure in fulfilling obligations due to circumstances beyond our control, including natural disasters, strikes, lockdowns, or transportation issues.

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15. Termination

Sunnah Food India reserves the right to suspend or terminate your account if:

You breach these Terms.
Fraudulent or harmful activity is detected.
Required by law or government order.

You may terminate your account at any time by contacting our support team.

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16. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall fall under the exclusive jurisdiction of the courts in [Your City, State, India].

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17. Our Promise of Trust

At Sunnah Food India, we operate with honesty, transparency, and respect — inspired by the values of Sunnah.

We aim not only to deliver high-quality products but also to nurture long-term relationships built on trust and sincerity.

By shopping with us, you become a part of a community that values purity, ethics, and health — *Alhamdulillah*.